Terms & Conditions
Last updated: [Insert Date]
Welcome to Basma. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of the Basma website and your purchase of any products from us. By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent, and that you agree to be bound by these terms.
2. Products
All artwork and prints are made-to-order and produced based on the specifications you select (size, frame, finish). We make every effort to display colors and details accurately, but slight variations may occur due to screen settings and printing processes.
3. Orders & Payment
- All orders are subject to availability and confirmation of payment.
- Prices are listed in [Insert Currency, e.g. QAR] and are subject to change without prior notice.
- We accept the following payment methods: [Insert Payment Methods, e.g. credit/debit card, cash on delivery].
- Your order will begin production only after payment is confirmed.
4. Shipping & Delivery
- Estimated production and delivery times will be provided at checkout or on the product page.
- Delivery times are estimates and may vary due to factors outside our control (customs, courier delays, weather, etc.).
- Risk of loss or damage passes to the customer upon delivery.
5. Order Cancellations
Orders may be cancelled within 12 hours of placement. Once production has started, cancellations are no longer accepted. For more details, please refer to our Refund & Returns Policy.
6. Intellectual Property
All artwork designs, images, logos, and content on this website are the property of Basma and are protected by copyright law. Reproduction, distribution, or resale of our designs without written permission is strictly prohibited.
7. Customer Responsibilities
You are responsible for providing accurate order information, including shipping address and size/framing selections. Basma is not liable for delays or errors resulting from incorrect information provided by the customer.
8. Limitation of Liability
Basma is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability in any case is limited to the amount paid for the order in question.
9. Governing Law
These Terms & Conditions are governed by the laws of the State of Qatar. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Qatar.
10. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
- Email: [Insert Email]
- Phone / WhatsApp: [Insert Number]